Frequently asked questions
Read the answers to the most frequently asked questions about our yacht charter services.
What is the cancellation policy?
Due to the particular period, we are applying a flexible cancellation policy. You can cancel the cruise without any charge up to 24 hours prior (we totally refund the deposit).
In case of bad weather, if it is not possible to change the date for any of the parts, we totally refund the deposit. The conditions are ruled by an official charter agreement.
How many passengers the yachts can transport?
According to safety regulations, in Italy on licensed charter yachts, whatever their size, it is allowed a maximum of 12 passengers on board (each boat) except in case of further technical limitations.
Anyway, it is compulsory to have 1 crew member every 6 passengers. Children are counted as passengers.
How works the reservation process?
To reserve the yachts, we ask for a 30% deposit on the total amount of the charter fee. To finalize your reservation, you can choose one of the following payment methods:
- Bank transfer.
- Credit card.
Once on board you’ll pay the balance by credit card or cash.
What is included in the rate?
Day cruise rates include:
VAT, all risk insurance, diesel consumption, port charges, 2 professional crew members, beach towels, snorkel kits, several kinds of crispy snacks (chips, tarallini etc.), fresh fruit and beverages.
Beverages included on board are: Prosecco, red and white Italian wine, beers, soft drinks, limoncello, still and sparkling water. For additional alcoholic drinks, just let us know which drinks you like; we will send you a quote.
Long cruise rates include:
VAT, all risk insurance, 2 professional crew members, beach towels and linen. Live expenses for the cruise (diesel consumption, port charges and galley) will be paid directly on board. Usually, live expenses are the 30% of the charter fee.
Can i bring drinks on board?
You can bring on board everything you like or we can supply additional alcoholic drinks, so you will find them cold on board.
Don’t worry we do not apply crazy tourist prices on the extra request. Just let us know which spirits you like; we will send you a quote.
Could we have meals on board?
To have a very comfortable meal we usually suggest to reserve a table at a restaurant / beach club along the shore (accessible directly by boat).
Anyway, it is possible to have an informal light Mediterranean lunch or dinner on board for a maximum of 6 passengers.
What is the best starting time for a day cruise?
It is up to you. We usually suggest to start the cruise late in the morning in order to avoid the crowd of the tour group boats and come back in the quiet of the sunset.
Where we could be picked up?
Everywhere there is a dock. Mind that many villas and hotels in the area have a private dock. Just ask us.
What is the duration of a day cruise?
Day cruises last 8 hours but you can extend it also once on board, of course it depends on the availability of the yacht.
What is the minimum cruise duration?
Our shorter cruise is the sunset cruise, it lasts 2 hours and a half and starts before dusk according to the sunset time. During the day the minimum duration is 4 hours and it is subject to itinerary limitation due to limited time.
Why there isn’t any automatic reservation button on the site?
We believe that for this kind of service a little human touch is needed, also to better understand your needs and give you the perfect tailored experience. Just fill the contact form and our guest assistant will help you.
Is it possible to have a transfer service?
Yes, yachts are very comfortable for transfer services between the cities and villages of the area and the whole Tyrrhenian coast.
If necessary, we can coordinate transfers on the sea with transfers on the land, providing chauffeur driven service.